At Lifestyle IV, we strive to provide the highest quality service. If you are not satisfied with the service you received, please review our refund policy below.
Refund Eligibility
Refunds may be requested in the following circumstances:
• If you experience a medical issue immediately following the service, and it is determined that our treatment contributed to that issue.
• If we are unable to complete your IV hydration treatment due to technical difficulties or inability to access the service location.
• Non-Refundable Situations
Refunds will not be issued for:
• Changes in personal circumstances or non-medical reasons for not being able to use the service.
• No-shows or cancellations made within 4 hours of your appointment.
• Discomfort or side effects that are common for hydration therapies, unless the treatment was administered improperly or negligently.
Process for Refund Requests
If you believe you are eligible for a refund, please contact our customer service team at [insert phone number or email address] within [insert time period, e.g., 7 days] of the service date. You will need to provide relevant details, including the nature of your request and any supporting documentation (such as a doctor's note).
Processing Time
Refunds will be processed within [insert number of days] days after approval. Refunds will be issued to the original method of payment.
Modification of Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective upon posting the updated policy on our website or notifying you directly. By continuing to use our services after changes are made, you agree to the updated policy.